Many years ago, I was driving my young daughters home from school and needed to pick up some milk. Pulling up outside the supermarket on the high street, I turned to them both and said “don’t bother getting out. I am literally running in, turning round and running straight back out again” to which my youngest started laughing helplessly - “what a funny thing to do Mummy! Why are you doing that?” she said and yes, from her perspective I could see that it was very funny and has continued to tickle me since.
We often think we have explained ourselves perfectly only to be frustrated with how the recipient responds, as though we have said something completely different. Why can’t they just listen? How often do we stop to reflect perhaps, on our own delivery and how things might be interpreted differently from how we intended.
Screens have of course made this all the worse with people losing the ability to communicate in person. A friend told me a story years ago of how she received a text message that left her feeling cross, frustrated and resentful. Knowing what it was about, her teenage son suggested she had not read it in the way it was delivered and suggested she read it again but read it with a smile. She dutifully complied and got a totally different understanding- very profound of her son and something that has stayed with me.
How we communicate via technology is a lesson in itself, missing facial expression, intonation of particular words and tone/volume being left to our own interpretation. Don’t we all know for example that TYPING IN CAPITALS MEANS WE ARE SHOUTING and abbreviations are only appropriate if we understand what they are - as in the case of the mother messaging to inform her son “Darling, I am so sorry to tell you that Granny has died. LOL” - her message meaning lots of love, not the more often used “laugh out loud”.
While text abbreviations have crept into our actual language, auto correct has played it’s part in some often shocking and sometimes hilarious mix ups. I myself once sent a message to a friend recently separated from her husband and with best of intentions, at the end of my message, I wished her “a very, very lonely Christmas”… thank goodness she knew me well and had a sense of humour, realising it was meant to have a v.
Online, most people know me well enough to get my random comments but when I see someone sneeze and say “Bless you” I then feel obliged to explain that I have not just had a moment of spiritual awakening. Likewise explaining that it is someone’s dog when I laugh at their matwork being interrupted by kisses and being climbed all over… When I said “oh what a lovely, waggy tail, I do hope you know it is all totally appropriate. Just this morning, teaching the Crab, when asking for control on the “cross/uncross” I referenced Kenny Everett and “It’s all done in the best possible taste” and I saw a few of you laughing so it landed, at least partway!
I worked for several years in teacher training and following on from Covid, teaching online became a whole new module. However, much as joining a class online is not for everyone, neither is delivering and teaching and I used to educate how differently we all learn, how we present, communicate and share information.
I know I am very much a visual learner and being faced with pages of written word will shut my brain down. I need to be seeing and doing in order to absorb.
As a teacher, it is my responsibility to recognise how each individual learns and to deliver accordingly and for that reason, teaching online isn’t for everyone, no matter how experienced and knowledgeable you may be.
You need to be able to create imagery, visualisation, clear instructions and guidance in the absence of being hands on. You need to see when someone just isn’t “getting it” and change your style or bring in a different cue or jump on the floor to demo or get up to the screen to be as close to hands on as possible or any number of other options that you have up your sleeve in the absence of being next to that person on their mat. As much as your participant will take a little time to adjust to being online, so too will your skills on how to best convey what you are trying to explain. It isn’t right or wrong. It is a case of looking at all options and being as creative as possible in order to offer a variety of ways to explain.
As we all get to know each other better, so too we communicate more clearly but in the case of my classes, for 45 minutes, the only voice we hear is mine and I need to know that what I am saying and doing is clear and concise.
Being online has given me access to workshops and teachers worldwide, who I would never have been able to access before and that has been a fantastic opportunity for me and many of you joining any number of online events that would have been inaccessible IRL (in real life).
One of my favourite online stories from lockdown is from a wonderful member of more senior years who, with a bit of faffing and practise, really sussed her technology to the extent that when her grandkids did their weekly FaceTime from overseas, she was able to say “hold on a moment - I am going to mirror you to the TV so that I can see you better, and just to warn you, my WIFI is has been squiffy so I will probably have to hotspot from my mobile if you drop out” and was delighted to see them all staring at her, open mouthed on her 40” high definition!
Online is brilliant. Despite popular belief, for our part we are hugely social, have people joining from all over the world, from elderly parent’s lounges, with sleeping grandchildren in the background, from campsites to hotel balconies to beaches (and that is just me!) supporting those stuck at home for any number of reasons and allowing members to join in even in times when they are not able to leave home but still want to see their friends and do their class.
I think for our part, we have online comms down to a fine art!